A COMPREHENSIVE SELECTION OF SERVICES
Are you looking for increased pipeline visibility? Do you need to upgrade your contact center into a profit center? Are you trying to align sales and marketing functions? Are you just trying to service your customers better?
Our focus on customer relationship management spans a range of services, from CRM consulting to on-premise and cloud implementations to data integration to custom development.
Our commitment is to deliver practical solutions – in incremental and manageable phases – that solve our clients’ specific business challenges. This may seem like an obvious approach, yet many customer-oriented implementations are characterized by their complexity, their overextended reach for perfection, and their poor mapping to the user’s most challenging issues.
Whether your project is large or small, our straightforward approach results in rapid realization of business value.
Salesforce Consulting
Thinking of Salesforce? We can help determine the features and functions that will best suite your organization while developing an implementation plan to get you operational. Read more ...
CRM / Contact Center Consulting
Are your CRM platforms doing what you need them to do? Our consultants understand CRM and Contact Center principles and can help you apply them to your solutions. Read more ...
Custom Development
Do you have enough development resources? We provide custom application development services to support your project team. Read more ...
Process & Data Integration
Do your CRM users have access to the data they need? Our consultants can integrate your systems to help your organization make better decisions with the right data at the right time. Read more ...